Comments for Serious About Service http://seriousaboutservice.eu Driving Revenue, Market Share and Stakeholder Value Thu, 29 Jul 2010 04:39:53 +0000 hourly 1 http://wordpress.org/?v=3.0.1 Comment on Trinkets for the Kiddies by Edward Caulfield http://seriousaboutservice.eu/?p=206&cpage=1#comment-44 Edward Caulfield Thu, 29 Jul 2010 04:39:53 +0000 http://seriousaboutservice.eu/?p=206#comment-44 Hello Joe, Actually, it was the person who had turned me down that came back with the extra pin. Don't know what triggered it, but considering I was at a service focused seminar (AFSMi), it was a positive thing to see. Wishing you a pleasant weekend. Edward Hello Joe,

Actually, it was the person who had turned me down that came back with the extra pin. Don’t know what triggered it, but considering I was at a service focused seminar (AFSMi), it was a positive thing to see.

Wishing you a pleasant weekend.

Edward

]]> Comment on Trinkets for the Kiddies by Joe Naimo http://seriousaboutservice.eu/?p=206&cpage=1#comment-43 Joe Naimo Wed, 28 Jul 2010 12:29:19 +0000 http://seriousaboutservice.eu/?p=206#comment-43 I came across your article while web diving for blinky lapel pin sources. As a father of four I totally relate to the dilemma of bringing home equal booty for all. My perception based on your account was that a fellow participant provided you with the additional pin(s). That would make the transaction even more powerful being that individual overheard your explanation at the registry table and resolved the situation at their own expense. I came across your article while web diving for blinky lapel pin sources. As a father of four I totally relate to the dilemma of bringing home equal booty for all. My perception based on your account was that a fellow participant provided you with the additional pin(s). That would make the transaction even more powerful being that individual overheard your explanation at the registry table and resolved the situation at their own expense.

]]> Comment on What then? by James Walmsley http://seriousaboutservice.eu/?p=699&cpage=1#comment-15 James Walmsley Wed, 27 Jan 2010 11:16:46 +0000 http://seriousaboutservice.eu/?p=699#comment-15 Yes I would have to agree with you completely on this idea. And when you mention corruption this is always on my mind becuase I belive that corruption is one of the most de-motivating aspects of work in the corporate and probably non-corporate enviornment. that there can be. I hate to seem money wasted which is really what happens as a result of corruption. James Yes I would have to agree with you completely on this idea. And when you mention corruption this is always on my mind becuase I belive that corruption is one of the most de-motivating aspects of work in the corporate and probably non-corporate enviornment. that there can be. I hate to seem money wasted which is really what happens as a result of corruption.

James

]]> Comment on Warning – Deutsche Telecom has discovered their customers by mark mcmichael. http://seriousaboutservice.eu/?p=691&cpage=1#comment-11 mark mcmichael. Mon, 11 Jan 2010 15:55:48 +0000 http://seriousaboutservice.eu/?p=691#comment-11 Hi , Enjoy your posts. I would be interested in understanding how Deutsche Telecom went about the transformation from a company that had absolutely zero customer focus to one that has obviously become customer centric. Any insights?? thanks Mark Hi ,
Enjoy your posts. I would be interested in understanding how Deutsche Telecom went about the transformation from a company that had absolutely zero customer focus to one that has obviously become customer centric. Any insights??

thanks

Mark

]]> Comment on Virtual Teamwork – John Mattock by Edward Caulfield http://seriousaboutservice.eu/?p=398&cpage=1#comment-5 Edward Caulfield Mon, 26 Oct 2009 07:59:05 +0000 http://seriousaboutservice.eu/?p=398#comment-5 Glad you liked it. More is coming. Subscribe to the newsletter and you'll get timely notifications. Glad you liked it. More is coming. Subscribe to the newsletter and you’ll get timely notifications.

]]> Comment on Virtual Teamwork – John Mattock by Bernie Neville http://seriousaboutservice.eu/?p=398&cpage=1#comment-4 Bernie Neville Mon, 26 Oct 2009 02:50:42 +0000 http://seriousaboutservice.eu/?p=398#comment-4 I enjoyed the webinar. I enjoyed the webinar.

]]> Comment on About by What we’re about…. | Serious About Service http://seriousaboutservice.eu/?page_id=287&cpage=1#comment-2 What we’re about…. | Serious About Service Tue, 22 Sep 2009 19:52:02 +0000 http:/?page_id=2#comment-2 [...] Service Heroes [...] [...] Service Heroes [...]

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